Privacy Policy for Solux
Effective Date: November 2024
At Solux, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, engage with our services, or interact with us via email campaigns.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy
1. Information We Collect
We collect personal information that you provide directly to us, such as:
- Contact Information: When you fill out our contact form or request to download our product datasheets, we collect personal details including your name, email address, and phone number.
- Email Subscriptions: If you sign up for our email campaigns or newsletters, we collect your email address to send you marketing communications about our services and products.
We may also collect information indirectly through cookies and tracking technologies as detailed below.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Communication: To respond to inquiries, provide customer support, and share relevant product information.
- Marketing and Sales: To send you marketing emails, newsletters, and promotional campaigns, or to contact you through our sales team to discuss potential business opportunities.
- Analytics:To monitor and improve the performance of our website and ads, using tracking tools like Google Analytics and LinkedIn Pixel to analyze website traffic and advertising effectiveness.
3. Third-Party Data Sharing
We may share your data with trusted third-party service providers to help us provide and improve our services. These third parties may assist us with email marketing, customer relationship management, website analytics, and advertising. Any third-party services we engage are required to comply with strict data protection standards and are limited in how they can use your data.
Specifically, we may share your personal information with:
- Email Marketing Providers: To store and send marketing communications, newsletters, and campaign-related emails. You can opt-out or unsubscribe from our communications at any time.
- Analytics and Advertising Services: To track and analyze website traffic, monitor performance, and improve targeted advertising efforts across various platforms. These services help us understand how users interact with our website and ads.
- Other Service Providers: From time to time, we may engage additional third-party providers to support various aspects of our business operations, such as hosting, data storage, or customer service.
We ensure that all third-party services we work with maintain appropriate security measures and use your data only in accordance with our privacy practices.
4. Cookies and Tracking Technologies
We use cookies and tracking technologies, including Google Analytics and LinkedIn Pixel, to improve your browsing experience, track website usage, and run targeted advertising campaigns. These tools help us analyze website traffic, measure ad performance, and offer tailored content. By using our site, you consent to the use of cookies.
You can manage cookie preferences or disable cookies through your browser settings, but this may affect your experience on our website.
5. Data Retention
We will retain your personal data as long as you are subscribed to our email campaigns or engaged with our services. If you choose to unsubscribe or opt-out, we will remove your information from our system. Users can also request deletion of their data at any time.
6. Your Rights
As a user, you have the following rights with respect to your personal data:
- Deletion: You can request the deletion of your personal data. If you unsubscribe from our emails or contact forms, your data will be removed from our list.
- Opt-Out: You can unsubscribe from our email communications at any time by clicking the “unsubscribe” link at the bottom of any email we send. Alternatively, you can contact us directly to opt-out.
7. Security
We take the security of your personal information seriously. Our website is hosted on a secure server, and we use industry-standard encryption and security measures to protect your data from unauthorized access or disclosure. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet is completely secure.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, your personal data, or our privacy practices, please contact us at:
Solux Technology Co. Ltd
3rd Floor, Building D1, Hutang Science & Technology Industrial Park Wujin, Changzhou, Jiangsu Province, PRC
Email:
